Remote Patient Support Nurse | Telephonic Care & Education

VALERIS; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with match

Paid Time Off

Job summary

Valeris seeks a Patient Support Nurse to coordinate care and educate patients on therapy, dosing, and device use through telephonic and virtual channels. The role focuses on advancing patient access, education, and adherence, while liaising with health care providers. A nursing license and 4+ years of experience are required.

The position is full-time in the Raleigh area with comprehensive benefits and opportunities for growth in a supportive, mission-driven environment.

Qualifications

• Registered nurse with active license in one or more states (US).
• Minimum four years of nursing experience; telephonic experience is a plus.
• Strong communication and written skills; able to work in a fast-paced setting.

Responsibilities

• Provide care coordination, education and psychosocial support to patients.
• Educate patients on medications, dosing, administration and device use.
• Explain insurance coverage and reimbursement options by phone or virtual means.
• Document adverse events and product/safety complaints per SOPs.
• Support health care providers and maintain accurate patient records in CRM.

Skills

Nursing experience

Telephonic communication

Empathetic listening

Customer service

Attention to detail

Education

AD or BSN in Nursing

Tools

Microsoft Excel

Adobe

Job description

Valeris seeks a Patient Support Nurse to coordinate care and educate patients on therapy, dosing, and device use through telephonic and virtual channels. The role focuses on advancing patient access, education, and adherence, while liaising with health care providers. A nursing license and 4+ years of experience are required.

The position is full-time in the Raleigh area with comprehensive benefits and opportunities for growth in a supportive, mission-driven environment.