Remote Patient Support Nurse | Care Navigator

Valeris; Lorida (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental & vision plans

HSA/FSA contributions

Company match for HSA

Life and AD&D coverage

Disability coverage

401(k) with company match

PTO & sick leave

Holidays & time off

Career advancement opportunities

Job summary

Valeris is seeking a Patient Support Nurse to engage program patients from enrollment through treatment, assess barriers, educate on therapies, and coordinate with payers. This role requires an active RN license and 2–3 years of nursing experience, with preference for disease-state experience and call center case management skills.

Remote work eligibility may apply based on criteria. Valeris offers comprehensive benefits and a mission-driven culture in a collaborative environment.

Qualifications

• Must have active RN licensure in current state of practice.
• 2-3 years of nursing experience with relevant disease state experience preferred.
• Nurseline triage, Call Center Utilization Management, Call Center Case Management, a plus.
• Case management or Clinical Trial Nurse experience, a plus.
• Remote work eligibility is subject to all work from home criteria met and based on business need.

Responsibilities

• Serve as a consistent resource throughout the continuum of program services, identifying barriers to therapy and helping patients navigate them.
• Educate patients with knowledge about clinical treatments, emotional and financial implications of a new diagnosis, and therapy administration.
• Assist patients by providing information on therapy, dosing, and insurance coverage, and connect them with financial assistance where applicable.
• Support patients in managing stress related to diagnosis and participate in triage for additional program needs.
• Report Adverse Events/ Product Complaints per SOP and ensure SOP compliance.

Skills

RN license

Nursing experience

Disease state experience

Nurseline triage

Call center utilization management

Call center case management

Case management

Clinical trial nursing

Bachelor's degree

Education

Bachelor's degree

Job description

Valeris is seeking a Patient Support Nurse to engage program patients from enrollment through treatment, assess barriers, educate on therapies, and coordinate with payers. This role requires an active RN license and 2–3 years of nursing experience, with preference for disease-state experience and call center case management skills.

Remote work eligibility may apply based on criteria. Valeris offers comprehensive benefits and a mission-driven culture in a collaborative environment.