Remote Patient Support Nurse & Access Advocate

Valeris, Inc.; Tallahassee (FL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Dental and vision coverage

Telehealth access

Job summary

Valeris is seeking a Patient Support Nurse to engage patients from enrollment through treatment, addressing barriers and supporting therapy initiation. You will educate on treatment, navigate insurance, and triage to additional services as needed.

Qualifications include active RN licensure, 2-3 years of relevant nursing experience, and the ability to type 35 wpm with high accuracy. Remote work eligibility is considered, with a strong emphasis on adherence to SOPs and patient care excellence.

Qualifications

• Must have active RN licensure in current state of practice.
• 2-3 years of nursing experience with relevant disease state experience preferred.
• Bachelor's degree preferred.
• Remote work eligibility is subject to all work from home criteria met and based on business need.
• Typing at least 35 words per minute with 97% accuracy.

Responsibilities

• Serve as a consistent resource throughout program services, identifying barriers to therapy and guiding patients.
• Educate patients about prescribed therapy, dosing, benefits, side effects, and insurance coverage options.
• Triage to social or other intervention programs as needed and manage non-program needs.
• Report Adverse Events/Product Complaints per SOP and GMP practices.
• Adhere to Valeris values, training deadlines, and follow SOPs; take on assigned tasks.

Skills

RN licensure

Nursing experience

Call center triage

Remote work eligibility

Typing speed 35 wpm

Education

Bachelor's degree preferred

Job description

Valeris is seeking a Patient Support Nurse to engage patients from enrollment through treatment, addressing barriers and supporting therapy initiation. You will educate on treatment, navigate insurance, and triage to additional services as needed.

Qualifications include active RN licensure, 2-3 years of relevant nursing experience, and the ability to type 35 wpm with high accuracy. Remote work eligibility is considered, with a strong emphasis on adherence to SOPs and patient care excellence.