Remote Patient Onboarding Specialist – Sleep Testing

Partner Company; United States; Remote; USD 27,000 - 40,000; Full time

Benefits offered by this job

Free training

Supportive community

Guidance

Job summary

Partner Company is seeking a remote patient support specialist to guide patients through sleep testing and onboarding of oral appliances. You will manage 100+ patients across the onboarding funnel, communicating via phone, SMS, and email to prevent delays and keep processes on track.

The role emphasizes HIPAA/privacy, Salesforce documentation, and a long-term remote contract with weekly payments. Training and a supportive contractor community are provided.

Qualifications

• 1+ year in customer or patient support; strong communication.
• HIPAA and Salesforce experience preferred.
• Long-term remote contract; weekly payments.
• Free training, supportive community, and guidance.

Responsibilities

• Guide patients through sleep testing and oral appliance onboarding.
• Manage 100+ patients across the onboarding funnel.
• Respond via phone, SMS, email; reach out to prevent delays.
• Handle cancellations, refunds, billing; document in Salesforce.

Job description

Partner Company is seeking a remote patient support specialist to guide patients through sleep testing and onboarding of oral appliances. You will manage 100+ patients across the onboarding funnel, communicating via phone, SMS, and email to prevent delays and keep processes on track.

The role emphasizes HIPAA/privacy, Salesforce documentation, and a long-term remote contract with weekly payments. Training and a supportive contractor community are provided.