Remote Patient Lead & Scheduling Specialist

Coweta Hearing & Balance Clinic; Peachtree City (GA); Hybrid; USD 21,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Free uniforms

Health insurance

Paid time off

Vision insurance

Job summary

Coweta Hearing & Balance Clinic is seeking a Remote/Hybrid Patient Lead & Call Coordinator to connect with prospective patients. You will respond to new leads, make outbound calls, handle inbound calls, schedule appointments, and document outcomes.

You will be the first friendly touchpoint for our practice. The ideal candidate is exceptional on the phone, warm and professional, able to build rapport quickly, organized with scheduling systems, and comfortable working independently in a

Qualifications

• Experience with medical scheduling is a plus.
• Must respond quickly to leads and schedule appointments.
• Excellent phone presence and rapport-building skills.
• Reliable with follow-up and documentation.
• Comfortable using computer-based scheduling and communication systems.

Responsibilities

• Responding quickly to new patient leads generated through our websites and marketing
• Making outbound calls to individuals who have requested information or expressed interest in our services
• Answering and handling inbound phone calls
• Scheduling appointments and helping prospective patients take the next step
• Following up with leads who have not yet scheduled
• Accurately documenting calls, follow-up attempts, and outcomes
• Providing a warm, professional first impression of our practice

Skills

Phone communication

Rapport building

Follow-up

Scheduling systems

Professionalism

Independent work

Education

Medical scheduling experience

Tools

Scheduling software

Job description

Coweta Hearing & Balance Clinic is seeking a Remote/Hybrid Patient Lead & Call Coordinator to connect with prospective patients. You will respond to new leads, make outbound calls, handle inbound calls, schedule appointments, and document outcomes.

You will be the first friendly touchpoint for our practice. The ideal candidate is exceptional on the phone, warm and professional, able to build rapport quickly, organized with scheduling systems, and comfortable working independently in a