Impactful Patient Care Coordinator - Audiology Clinic

Coweta Hearing & Balance Clinic; Peachtree City (GA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free uniforms

Health insurance

Paid time off

Vision insurance

Job summary

Coweta Hearing & Balance Clinic in Peachtree City, GA seeks a dedicated Patient Care Coordinator to serve as the vital link between patients and audiology care in a warm, welcoming environment.

Responsibilities include greeting patients, scheduling appointments, collecting insurance data, explaining audiology services, coordinating with audiologists, maintaining HIPAA-compliant records, and assisting with insurance and billing questions.

Qualifications

• High school diploma or equivalent required; associates degree in healthcare preferred.
• Experience in audiology, hearing clinics, or hearing aids is highly preferred.
• Excellent communication and a compassionate demeanor are essential.
• Proficiency with electronic health record systems is advantageous.

Responsibilities

• Greet and assist patients on arrival, ensuring a positive first impression.
• Schedule and manage patient appointments to optimize clinic flow.
• Collect and verify patient information, including insurance and medical history.
• Provide information about audiology services and products to patients and families.
• Coordinate with audiologists to facilitate patient care and follow-up.
• Handle patient inquiries and resolve issues professionally and timely.
• Maintain HIPAA-compliant patient records and privacy practices.
• Support marketing efforts and community outreach initiatives.
• Assist with insurance questions and determining patient financial responsibility.
• Assist with minor hearing aid repairs and hearing aid phone connections.

Skills

Strong communication skills

Compassionate demeanor

EHR proficiency

Multitasking

Detail-oriented

Customer service

Education

High school diploma

Associates degree in healthcare

Tools

EHR systems

Job description

Coweta Hearing & Balance Clinic in Peachtree City, GA seeks a dedicated Patient Care Coordinator to serve as the vital link between patients and audiology care in a warm, welcoming environment.

Responsibilities include greeting patients, scheduling appointments, collecting insurance data, explaining audiology services, coordinating with audiologists, maintaining HIPAA-compliant records, and assisting with insurance and billing questions.