Remote Patient Intake & Admissions Specialist

Remote Jobs; Oklahoma City (OK); Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

100% Remote

Equipment Provided

Full Benefits Package

Paid Holidays + Bonus Days Off

Structured onboarding

Internal growth opportunities

Hourly pay starting at 18.00 per hour

Job summary

Aveanna seeks an Intake Patient Care Representative to support new patients through admissions by gathering required information, verifying insurance coverage, reviewing prescriptions, and coordinating next steps for care. The role emphasizes accuracy, documentation, and patient coordination over high-volume call handling.

The position is entirely remote with structured onboarding and opportunities for growth.

Qualifications

• Experience in a customer service role within healthcare.
• Detail-oriented and highly organized.
• Comfortable managing multiple intake cases simultaneously.
• Able to work independently in a remote environment.
• Familiar with healthcare documentation and insurance workflows.

Responsibilities

• Support new patient admissions by collecting and entering accurate demographic and clinical information.
• Verify insurance coverage and review benefits.
• Submit and follow up on authorizations as needed.
• Review prescription validity and identify missing or required documentation.
• Communicate with patients and referral sources to obtain required intake information.
• Coordinate with internal departments to support timely start of care.
• Maintain accurate, HIPAA-compliant documentation.

Skills

Customer service

Patient service

Detail-oriented

Independent worker

Healthcare documentation

Insurance workflows

Education

High school diploma or GED

Job description

Aveanna seeks an Intake Patient Care Representative to support new patients through admissions by gathering required information, verifying insurance coverage, reviewing prescriptions, and coordinating next steps for care. The role emphasizes accuracy, documentation, and patient coordination over high-volume call handling.

The position is entirely remote with structured onboarding and opportunities for growth.