Remote Patient Intake & Care Coordinator

Aveanna Healthcare; Billings (MT); Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

100% Remote

Equipment Provided

Benefits Package

Paid Holidays

Onboarding & Training

Growth Opportunities

Competitive Pay

Job summary

Aveanna Healthcare is seeking an Intake Patient Care Representative to assist new patients through admissions, gather required information, verify insurance, and coordinate next steps for care. The role emphasizes accuracy, documentation, and patient coordination, rather than high-volume calls.

Ideal candidates will communicate with patients, caregivers, and internal teams to ensure intake requirements are completed efficiently and compliantly, helping reduce delays in start of care.

Responsibilities

• Support new patient admissions by collecting and entering accurate demographic and clinical information
• Verify insurance coverage and review benefits
• Submit and follow up on authorizations as needed
• Review prescription validity and identify missing or required documentation
• Communicate with patients and referral sources to obtain required intake information

Job description

Aveanna Healthcare is seeking an Intake Patient Care Representative to assist new patients through admissions, gather required information, verify insurance, and coordinate next steps for care. The role emphasizes accuracy, documentation, and patient coordination, rather than high-volume calls.

Ideal candidates will communicate with patients, caregivers, and internal teams to ensure intake requirements are completed efficiently and compliantly, helping reduce delays in start of care.