Remote Patient Financial Services Specialist

Diana Health; United States; Remote; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental & vision plans

401(k) with employer match

Paid time off

Paid parental leave

Job summary

Diana Health is seeking an AR Specialist - Patient Support to assist women in navigating their financial care journey. This remote role focuses on providing compassionate support to patients regarding their account balances and payment options, ensuring they feel respected and empowered.

The ideal candidate has strong communication skills, 2+ years of experience in patient financial services, and a commitment to patient advocacy. Join our mission to transform women's health!

Qualifications

• 2+ years of experience in patient financial services or a related healthcare customer service role.
• Experience in processing payments and assisting patients with financial assistance programs preferred.
• Ability to handle sensitive financial conversations with empathy.

Responsibilities

• Serve as the primary point of contact for patient inquiries related to billing statements and payment options.
• Process patient payments accurately via phone and portal channels.
• Educate patients about available financial assistance programs.

Skills

Exceptional verbal and written communication skills

Strong commitment to patient advocacy

Detail-oriented with strong aptitude for accuracy

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Microsoft Office applications

Job description

Diana Health is seeking an AR Specialist - Patient Support to assist women in navigating their financial care journey. This remote role focuses on providing compassionate support to patients regarding their account balances and payment options, ensuring they feel respected and empowered.

The ideal candidate has strong communication skills, 2+ years of experience in patient financial services, and a commitment to patient advocacy. Join our mission to transform women's health!