Remote Patient Representative (Fully Remote)

Diana Health, Inc.; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

Diana Health, a network of modern women’s health practices, is seeking a patient-facing administrative professional to support front desk operations in a fast-paced care setting.

You will handle warm client interactions, schedule appointments, verify benefits, collect copays, and help patients navigate insurance details while maintaining accurate records in our EMR system.

Qualifications

• High School Diploma/GED with 2+ years in related role.
• Proficient with Google Suite or Microsoft Office.
• Experience with EMR preferred.

Responsibilities

• Provide warm client interactions and manage phone triage.
• Schedule and reschedule appointments; collect insurance info.
• Verify benefits and collect copays and payment balances.

Skills

Customer service

Phone triage

Organizational

Detail-oriented

Education

High school diploma or GED

Tools

EMR systems

Job description

• Provide warm client interactions and manage phone triage.
• Schedule/reschedule appointments and collect insurance info.
• Verify benefits and collect copays and payment balances.

Experience / Qualifications:

• High School Diploma/GED plus 2+ years related experience.
• Proficiency with Google Suite or Microsoft Office.
• Strong computer skills; EMR familiarity preferred.

Attributes:

• Love interacting with people and communicating well.
• Organized and detail-oriented in fast-paced environments.
• Thrive on growth, process improvement, and learning new tools.

Diana Health is a network of modern women's health practices partnering with hospitals to reimagine maternity and women's healthcare. Our interdisciplinary team shares a commitment to transform women's health and fosters a collaborative, growth-oriented culture.