Remote Patient Financial Services Specialist

Paradox; Fargo (ND); Remote; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Tuition reimbursement

Flexible scheduling

Generous time off

Wellness resources

Job summary

Essentia Health in Fargo seeks a dedicated team member to manage and resolve high volumes of patient accounts. You will serve as the main contact for patients to discuss statements and resolve inquiries, providing efficient support on insurance, coding, and billing issues.

The role involves assisting with financial transactions, evaluating accounts, and arranging payment plans. Remote options are available, with a day shift in the United States.

Qualifications

• Experience with cash handling and self-pay collections.
• Exceptional customer service skills required.
• Familiarity with billing software and office equipment.

Responsibilities

• Manage and resolve high volumes of patient accounts and statements.
• Act as primary contact with patients to discuss and resolve inquiries.
• Provide financial assistance information and support via phone and in person.
• Follow up on delinquent accounts and payment plans.
• Handle incoming patient mail and written inquiries as needed.

Skills

Cash handling

Customer service

Collections

Office equipment knowledge

Tools

Billing programs

Office software

FAX machine

Job description

Essentia Health in Fargo seeks a dedicated team member to manage and resolve high volumes of patient accounts. You will serve as the main contact for patients to discuss statements and resolve inquiries, providing efficient support on insurance, coding, and billing issues.

The role involves assisting with financial transactions, evaluating accounts, and arranging payment plans. Remote options are available, with a day shift in the United States.