Remote Patient Experience Navigator for Virtual Cardiology

heartbeathealth; United States; Remote; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

401(k) and additional benefits

Job summary

heartbeathealth is seeking an entry-level remote Patient Navigator to help patients navigate virtual cardiovascular care. You will coordinate appointments, assist with testing logistics, and support patients with digital tools while ensuring accurate records.

The role is full-time, remote with a Central Time schedule, Monday–Friday 9:00–5:30 CT. Ideal candidates have a Bachelor’s degree and strong communication skills, empathy, and reliability.

Qualifications

• Bachelor’s degree in health sciences, psychology, social work, communications, education or sociology.
• At least six months of professional or internship experience; customer-facing or service work preferred.
• Strong interpersonal and written and verbal communication skills with empathy and professionalism.
• Ability to learn digital tools and maintain reliable documentation in a virtual environment.

Responsibilities

• Reach patients by phone, text, and email to coordinate virtual appointments.
• Arrange diagnostic testing such as echocardiograms and stress tests.
• Assist patients with technology questions and virtual care platforms.
• Maintain accurate patient information and follow up records.
• Collaborate with clinical and operations teams to improve workflows.

Skills

Interpersonal skills

Written and verbal communication

Empathy

Digital tools aptitude

Education

Bachelor’s degree in health sciences, psychology, social work, communications, education, or sociology

Tools

Virtual care platforms

CRM/documentation tools

Job description

heartbeathealth is seeking an entry-level remote Patient Navigator to help patients navigate virtual cardiovascular care. You will coordinate appointments, assist with testing logistics, and support patients with digital tools while ensuring accurate records.

The role is full-time, remote with a Central Time schedule, Monday–Friday 9:00–5:30 CT. Ideal candidates have a Bachelor’s degree and strong communication skills, empathy, and reliability.