Remote Patient Collections Manager

Family Care Center; United States; Remote; USD 65.000 - 70.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Retirement plan

Wellness programs

Profit sharing

Zusammenfassung

Family Care Center seeks a Patient Collections Supervisor to oversee the patient collections team and related billing support. You will manage calls, tickets, and payment plans while guiding staff toward timely, accurate service and high patient satisfaction.

The role requires 5+ years in healthcare collections with supervisory experience, familiarity with EHR/billing systems, and strong Office skills. Remote work is available with a competitive benefits package.

Qualifikationen

• Minimum 5 years in healthcare patient collections or call center, with at least 1 year in a supervisory role.
• Experience with EHR and billing systems required.
• Proficiency in Microsoft Office Suite.

Aufgaben

• Oversee inbound/outbound patient calls, tickets, and billing inquiries.
• Lead day-to-day workflow and monitor service levels.
• Escalate complex issues and resolve disputes with patients.
• Collaborate with Director, Revenue Recovery on financial processes.
• Ensure compliance with state and federal regulations.

Kenntnisse

Staff supervision

Customer service

Call center operations

Microsoft Office

Ausbildung

High school diploma or GED

Associate's or Bachelor's degree preferred

Tools

EHR systems

Billing systems

Jobbeschreibung

Family Care Center seeks a Patient Collections Supervisor to oversee the patient collections team and related billing support. You will manage calls, tickets, and payment plans while guiding staff toward timely, accurate service and high patient satisfaction.

The role requires 5+ years in healthcare collections with supervisory experience, familiarity with EHR/billing systems, and strong Office skills. Remote work is available with a competitive benefits package.