Remote Patient Care Specialist

Actalent; United States; Remote; USD 25,000 - 26,000; Full time

Job summary

Actalent is seeking a Patient Care Coordinator to support patients and clinical staff in a fast-paced healthcare contact center. You will handle high-volume inbound calls, coordinate follow-ups, manage EMR entries (Athena), and assist with medication refills and prior authorizations.

The role requires at least 1 year as a Medical Assistant or Pharmacy Technician, experience in a high-volume call center, and strong data entry and customer service skills.

Qualifications

• Minimum 1 year as Medical Assistant or Pharmacy Technician.

Responsibilities

• Answer a high volume of inbound patient calls in a contact center and provide courteous, efficient service.

Skills

Medical Assistant

Pharmacy Technician

Call center experience

Customer service

Data entry

Medical terminology

Prior authorization processes

Lab orders

EMR/EHR knowledge

Education

High school diploma or equivalent

Medical Assistant certification

Tools

Athena EMR

Job description

Actalent is seeking a Patient Care Coordinator to support patients and clinical staff in a fast-paced healthcare contact center. You will handle high-volume inbound calls, coordinate follow-ups, manage EMR entries (Athena), and assist with medication refills and prior authorizations.

The role requires at least 1 year as a Medical Assistant or Pharmacy Technician, experience in a high-volume call center, and strong data entry and customer service skills.