Remote Patient Care Coordinator & Health Coach

Cosán Group; Arkansas; Remote; USD 22,000 - 28,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Life Insurance

401(k) Plan

Disability Coverage

Employee Assistance Program

Company equipment

Job summary

Cosán Group is seeking a compassionate Care Coordinator to manage a patient panel and provide health coaching through monthly outreach. The ideal candidate will excel in communication, build rapport with patients, and collaborate with clinical teams to advocate for patient needs.

You will work 100% remotely in the US with a HIPAA-compliant home office and a Monday–Friday schedule. The role emphasizes patient outcomes and detailed documentation across multiple technology platforms.

Qualifications

• Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C).
• OR Certified Pharmacy Technician (CPhT).
• Minimum 1 year of clinical experience in primary care, hospital, or a specialty healthcare setting.
• Experience with Electronic Medical Records (EMRs) and strong computer navigation skills.
• Proficiency in multiple technology platforms and ability to navigate complex systems.
• HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability.
• Must be legally authorized to work in the United States.

Responsibilities

• Manage an assigned panel of patients and conduct required monthly outreach.
• Conduct 50–60 daily outbound calls to patients with care plan support and health coaching.
• Collaborate with clinical teams, providers, and caregivers to address needs.
• Close gaps in patient care through Chronic Care Management, Behavioral Health Integration, and RPM services.
• Document all patient interactions in real time using the care coordination platform.

Skills

HIPAA compliance

EMR experience

Communication skills

Multi-platform navigation

Remote work setup

Education

Certified Medical Assistant (CMA/CCMA/NCMA)

Certified Pharmacy Technician (CPhT)

Tools

EMR systems

Health IT platforms

Job description

Cosán Group is seeking a compassionate Care Coordinator to manage a patient panel and provide health coaching through monthly outreach. The ideal candidate will excel in communication, build rapport with patients, and collaborate with clinical teams to advocate for patient needs.

You will work 100% remotely in the US with a HIPAA-compliant home office and a Monday–Friday schedule. The role emphasizes patient outcomes and detailed documentation across multiple technology platforms.