Remote Care Coordinator & Patient Outreach Specialist

Cosan Group; Georgia; A distancia; USD 22.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off + Holidays

Medical, Dental, Vision Insurance

Life Insurance

401(k) Plan

Disability Coverage

Employee Assistance Program

Company-provided equipment

Descripción de la vacante

Cosán Group is seeking a Care Coordinator for a 100% remote, work-from-home role in the United States. You will manage a panel of patients, provide health coaching, and collaborate with clinical teams while ensuring HIPAA-compliant communications.

The role requires CMA/MA-C or CPhT certification, at least one year of clinical experience, EMR proficiency, and US work authorization. You will document all interactions in the care coordination platform and advocate for patient needs to improve

Formación

• Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C).
• OR Certified Pharmacy Technician (CPhT).
• Minimum 1 year of clinical experience in primary care, hospital, or a specialty healthcare setting.
• Experience with Electronic Medical Records (EMRs) and strong computer navigation skills.
• HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability.
• Must be legally authorized to work in the United States.

Responsabilidades

• Manage an assigned panel of 400-450 patients and conduct required monthly outreach to ensure continuity of care.
• Conduct 50-60 daily outbound calls to patients, providing care plan support and health coaching aligned to their specific needs.
• Maintain call quality standards through consistent engagement and professional communication in every patient interaction.
• Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs.
• Close gaps in patient care through Chronic Care Management, Behavioral Health Integration, and Remote Physiological Monitoring services.
• Document all patient interactions in real time using the care coordination platform and ensure HIPAA compliance.

Conocimientos

MA Certification

CPhT Certification

EMR Proficiency

HIPAA Compliance

US Work Authorization

Herramientas

EMR Systems

Descripción del empleo

Cosán Group is seeking a Care Coordinator for a 100% remote, work-from-home role in the United States. You will manage a panel of patients, provide health coaching, and collaborate with clinical teams while ensuring HIPAA-compliant communications.

The role requires CMA/MA-C or CPhT certification, at least one year of clinical experience, EMR proficiency, and US work authorization. You will document all interactions in the care coordination platform and advocate for patient needs to improve