Remote Patient Care Coordinator

TeamHealth; Maryville (TN); On-site; USD 23,419,000 - 30,307,000; Full time

Benefits offered by this job

Remote work schedule

Equipment provided

Paid training

Benefits package

Career growth opportunities

Referral bonus

Job summary

AccessNurse, a TeamHealth company, is seeking a Patient Coordinator to work remotely in the United States. You will handle high-volume patient calls, document information, and support nurse triage teams using guided scripts.

The role offers full-time hours (32+), paid training, and a remote work setup. Base pay starts at $17 per hour with additional incentives for evenings, weekends, and bilingual speakers.

Qualifications

• Requires high school diploma or GED.
• Minimum 1 year of customer service experience.
• Basic computer and typing skills required.
• Strong attention to detail and accuracy.
• Excellent listening and comprehension skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer high-volume inbound calls from patients.
• Provide compassionate, empathetic support using guided scripting.
• Build trust and ensure a positive patient experience.
• Accurately document patient information and needs.
• Prepare detailed reports for nurse triage teams.

Skills

Customer service

Listening

Attention to detail

Typing

Multitasking

Education

High school diploma or GED

Associate’s degree

Job description

AccessNurse, a TeamHealth company, is seeking a Patient Coordinator to work remotely in the United States. You will handle high-volume patient calls, document information, and support nurse triage teams using guided scripts.

The role offers full-time hours (32+), paid training, and a remote work setup. Base pay starts at $17 per hour with additional incentives for evenings, weekends, and bilingual speakers.