Patient Coordinator (Remote/Non-Clinical) AccessNurse

TeamHealth; Maryville (TN); On-site; USD 23,419,000 - 30,307,000; Full time

Benefits offered by this job

Remote work schedule

Equipment provided

Paid training

Benefits package

Career growth opportunities

Referral bonus

Job summary

AccessNurse, a TeamHealth company, is seeking a Patient Coordinator to work remotely in the United States. You will handle high-volume patient calls, document information, and support nurse triage teams using guided scripts.

The role offers full-time hours (32+), paid training, and a remote work setup. Base pay starts at $17 per hour with additional incentives for evenings, weekends, and bilingual speakers.

Qualifications

• Requires high school diploma or GED.
• Minimum 1 year of customer service experience.
• Basic computer and typing skills required.
• Strong attention to detail and accuracy.
• Excellent listening and comprehension skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer high-volume inbound calls from patients.
• Provide compassionate, empathetic support using guided scripting.
• Build trust and ensure a positive patient experience.
• Accurately document patient information and needs.
• Prepare detailed reports for nurse triage teams.

Skills

Customer service

Listening

Attention to detail

Typing

Multitasking

Education

High school diploma or GED

Associate’s degree

Job description

External Job Description And Responsibilities

Are you seeking a stable, long-term remote opportunity in healthcare? Join AccessNurse, a TeamHealth company, and play a vital role in helping patients connect to the care they need right from your home.

AccessNurse is a leading provider of medical call center solutions, offering 24/7 telephone nurse triage and answering services.

The Patient Coordinator (PC) serves as the first point of contact for patient seeking emergency and non-emergency medical support from their provider.

Essential Duties And Responsibilities

• Answer high-volume inbound calls from patients
• Provide compassionate, empathetic support using guided scripting
• Build trust and ensure a positive patient experience
• Accurately document patient information and needs
• Prepare detailed reports for nurse triage teams

What We Offer

• Full-time opportunities available (32 hours +).
• Base pay is $17.00 per hour.
• Additional pay incentives/shift differentials.
• Hiring for afternoons, evenings, and weekends.
• Remote work schedule.
• Computer equipment provided.
• Paid training provided.
• Benefits package (full-time employees).
• Career growth opportunities.
• $500 Employee Referral Bonus with no cap.

REMOTE: NEXT TRAINING CLASS DATES

• Monday, October 26, 2026 thru Friday, October 30, 2026 9A-5P (EST)
• Monday, November 2, 2026 thru Friday, November 6, 2026 1P-9P (EST)

100% ATTENDANCE IS REQUIRED, FUTURE CLASS DATES WILL BE AVAILABLE

Required Qualifications

• High school diploma or GED
• Basic computer and typing skills
• Minimum 1 year of customer service experience
• Strong attention to detail and accuracy
• Excellent listening and comprehension skills
• Ability to multitask in a fast-paced environment
• Background and reference check required

Preferred Qualifications

• Associate’s degree
• Previous high-volume inbound call center experience
• Healthcare or medical-related experience

Home Office Requirements

• Reliable high-speed internet connection
• Dedicated, private workspace free from distractions
• Ability to maintain a secure, confidential workspace

What We Offer

• Full-time opportunities available (32 hours +).
• Base pay is $17.00 per hour.
• Additional pay incentives/shift differentials.
• Hiring for afternoons, evenings, and weekends.
• Remote work schedule.
• Computer equipment provided.
• Paid training provided.
• Benefits package (full-time employees).
• Career growth opportunities.
• $500 Employee Referral Bonus with no cap.

Pay

• Base Pay is $17/hour
• +$1/hr shift differentials for evenings (3pm–11pm Mon–Thurs)
• +$3/hr shift differentials weekends
• +$1/hr for Bilingual English/Spanish speakers

1

Location

Remote

Working Level

Full-Time