Remote Patient Care & Benefits Coordinator

VALERIS; Indianapolis (IN); Remote; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Health Savings/Health Reimbursement (H

401(k) with company match

Paid Time Off and holidays

Short-Term Disability

Telehealth access

Employee Assistance Program

Job summary

Valeris is seeking a Care Coordinator to manage patient cases end-to-end, including benefits investigation, prior authorizations, and patient assistance coordination. The role emphasizes ownership, accuracy, and compassionate patient interaction within a fast-paced healthcare support setting.

Qualified candidates will have a bachelor’s level education or equivalent experience, strong communication skills, and the ability to work in a multi-tasking environment.

Qualifications

• Detail oriented and professional in communication.
• Experience with healthcare/customer service is a plus.
• Ability to multitask in a dynamic environment.

Responsibilities

• Owns patient cases from initiation to closure.
• Performs benefit investigations and prior authorizations as needed.
• Manages inbound/outbound calls and coordinates patient support services.

Skills

Detail oriented

Professional telephone etiquette

Multitasking

Bilingual Spanish

Education

Bachelor's degree preferred

Job description

Valeris is seeking a Care Coordinator to manage patient cases end-to-end, including benefits investigation, prior authorizations, and patient assistance coordination. The role emphasizes ownership, accuracy, and compassionate patient interaction within a fast-paced healthcare support setting.

Qualified candidates will have a bachelor’s level education or equivalent experience, strong communication skills, and the ability to work in a multi-tasking environment.