Remote Patient Care Advocate

VXI; Columbus (OH); Remote; USD 19,000 - 27,000; Full time

Benefits offered by this job

Company-Provided Equipment

Comprehensive Benefits

Cell Phone Benefits

Generous Referral Program

Comprehensive Training

Career Growth

Work-from-Home Convenience

Inclusive Culture

Job summary

VXI Global Solutions is seeking a Patient Care Advocate to help patients navigate our Prescription Payment Plan remotely from the United States. You will work with patients, insurers, providers, and pharmacies to ensure enrollment, verify eligibility, and apply program benefits to reduce out-of-pocket costs.

The role emphasizes enrollment accuracy, coverage verification, and coordinating with pharmacies to guarantee correct benefit application and timely prescription fulfillment, with strong

Qualifications

• High school diploma or GED required.
• Experience in healthcare, insurance or customer service is required (experience with prescription assistance programs is a plus).
• Strong attention to detail and ability to navigate complex processes.
• Excellent communication skills for working with patients, healthcare providers, and pharmacies.
• A genuine passion for helping others and making a positive impact on their healthcare access.
• The ability to work efficiently and collaboratively within a team environment.

Responsibilities

• Patient Enrollment & Eligibility: Assist patients with enrolling and verifying eligibility.
• Prescription Coverage: Confirm medications are covered and manage approvals.
• Cost-Sharing & Payment: Apply benefits, manage copayments and coinsurance.
• Prescription Fulfillment: Coordinate with pharmacies to ensure correct benefit application.
• Refills & Continued Use: Support ongoing adherence and eligibility.
• Program Renewal & Updates: Guide annual renewals and inform about formulary changes.

Skills

Customer service

Healthcare industry knowledge

Attention to detail

Communication skills

Remote work readiness

Education

High school diploma or GED

Job description

VXI Global Solutions is seeking a Patient Care Advocate to help patients navigate our Prescription Payment Plan remotely from the United States. You will work with patients, insurers, providers, and pharmacies to ensure enrollment, verify eligibility, and apply program benefits to reduce out-of-pocket costs.

The role emphasizes enrollment accuracy, coverage verification, and coordinating with pharmacies to guarantee correct benefit application and timely prescription fulfillment, with strong