Remote Patient Billing Specialist

US Eye; United States; A distancia; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K Company Match

Medical and Dental Insurance

Vision Benefits

Flexible Spending Accounts

Pet Insurance

Disability Insurance

Life Insurance

Continuing Education

Paid Time Off

Descripción de la vacante

US Eye is seeking a RCM Customer Service Representative to handle patient statements, answer questions, and assist with payments. This full‑time, remote role supports the RCM CSR team while aiming to meet productivity goals across our nationwide patient base.

The position requires at least a year in healthcare experience, excellent communication, attention to detail, and a collaborative, customer-focused mindset to support patients and internal teams.

Formación

• High school diploma or equivalency required.
• Experience in healthcare for at least 1 year preferred.
• Excellent written and verbal communication.
• Attention to detail and flexible work style.
• Team player with strong customer service orientation.

Responsabilidades

• Answer a high volume of patient calls.
• Assist patients with statements and payments.
• Provide day-to-day questions support to patients and team.
• Follow up on voicemails and emails in a timely manner.
• Identify opportunities and posting trends affecting statements.
• Maintain CSR goals as set by management.

Conocimientos

Communication skills

Healthcare experience

Attention to detail

Team player

Customer service

Educación

High School Diploma or equivalency

Descripción del empleo

US Eye is seeking a RCM Customer Service Representative to handle patient statements, answer questions, and assist with payments. This full‑time, remote role supports the RCM CSR team while aiming to meet productivity goals across our nationwide patient base.

The position requires at least a year in healthcare experience, excellent communication, attention to detail, and a collaborative, customer-focused mindset to support patients and internal teams.