Remote Patient Registration Specialist

R1 RCM, Inc.; United States; Remote; USD 21,000 - 26,000; Full time

Job summary

R1 RCM, Inc. is looking for a Patient Registration Customer Service Representative to greet patients as they check into hospitals and clinics, navigating registration screens, collecting accurate information, and answering questions with empathy.

This remote US-based role offers training and a clear path to a healthcare career, with collaboration alongside clinicians and support staff to ensure smooth patient experiences.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems quickly and accurately.
• Answer phones and gather information with confidence and empathy.
• Assist patients who may be ill, anxious, or confused during the process.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM, Inc. is looking for a Patient Registration Customer Service Representative to greet patients as they check into hospitals and clinics, navigating registration screens, collecting accurate information, and answering questions with empathy.

This remote US-based role offers training and a clear path to a healthcare career, with collaboration alongside clinicians and support staff to ensure smooth patient experiences.