Remote Patient Billing Specialist

Talentify; Somerville (MA); Remote; USD 50,971,000 - 72,324,000; Full time

Job summary

Mass General Brigham Incorporated is seeking a Patient Billing Solutions professional for remote work in the United States. You will handle guarantor inquiries, resolve balances, and ensure accurate billing using Epic systems, while maintaining HIPAA compliance and high-quality customer service.

Responsibilities include resolving payer issues, updating patient data, and supporting financial counseling as needed.

Qualifications

• High School diploma or GED required.
• Associates degree preferred but not required.
• Epic billing systems knowledge preferred.
• Effective communication, organizational and problem-solving skills required.

Responsibilities

• Respond to patient/guarantor concerns spanning payer denials, billing, and demographic updates.
• Provide accurate account review and resolution with minimal supervisor involvement.
• Document all interactions in billing systems to maintain audit trails.
• Use Epic HB/PB Resolute, TRAC and QUIC to gather information and resolve issues.
• Explain HIPAA compliance and patient privacy.
• Assist with coordination of benefits and financial counseling when needed.

Skills

Effective communication

Organizational skills

Problem-solving skills

Education

High School diploma or GED

Associates Degree preferred

Tools

Epic billing systems

Job description

Mass General Brigham Incorporated is seeking a Patient Billing Solutions professional for remote work in the United States. You will handle guarantor inquiries, resolve balances, and ensure accurate billing using Epic systems, while maintaining HIPAA compliance and high-quality customer service.

Responsibilities include resolving payer issues, updating patient data, and supporting financial counseling as needed.