Remote Billing Specialist II – AR & Denials

Mass General Brigham; Somerville (MA); Remote; USD 27,000 - 39,000; Full time

Job summary

Mass General Brigham is seeking an AR Billing Specialist to maintain accurate billing records, process payments and adjustments, and communicate with customers. The role supports the AR follow up team and collaborates with various departments to resolve billing issues.

Eligible candidates will have 2–3 years in billing or finance, proficiency in Excel and billing software, and strong attention to detail. This is a remote work position with standard full-time hours in the United States.

Qualifications

• Strong attention to detail.
• Excellent interpersonal, written and verbal communication skills.
• Proficient in Microsoft Office Excel and other relevant billing software.

Responsibilities

• Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies.
• Addresses issues of a more complex nature and support junior staff by answering day to day questions
• Process payments and maintain up-to-date billing records
• Reprocessing insurance denials and submitting all necessary documentation for payment
• Maintain accurate billing records and files
• Collaborate with other departments to resolve billing and payment issues
• May prepare monthly and quarterly billing reports for management review

Skills

Attention to detail

Interpersonal skills

Written and verbal communication

Excel

Billing software

Education

High School Diploma or Equivalent

Tools

Billing software

Job description

Mass General Brigham is seeking an AR Billing Specialist to maintain accurate billing records, process payments and adjustments, and communicate with customers. The role supports the AR follow up team and collaborates with various departments to resolve billing issues.

Eligible candidates will have 2–3 years in billing or finance, proficiency in Excel and billing software, and strong attention to detail. This is a remote work position with standard full-time hours in the United States.