Remote Patient Billing Specialist

Five Star Solutions; Indianapolis (IN); Remote; USD 17,000 - 24,000; Full time

Job summary

Five Star Solutions is seeking a Patient Billing Specialist to support patients with payment processing, billing education, insurance verification, and claims inquiries. You will handle payment plans and navigate billing systems with accuracy and empathy.

This remote role requires strong English communication, healthcare billing knowledge, and the ability to work across multiple EMR systems. Training is provided, with benefits starting after 60 days.

Qualifications

• High school diploma or GED required; billing education a plus.
• Strong verbal and written communication required.
• Healthcare billing or insurance knowledge preferred.
• Ability to work independently in a remote environment.
• English language proficiency required.
• Background check required per law.

Responsibilities

• Process patient payments and update payment plans accurately.
• Verify insurance information and resubmit claims.
• Explain billing notes and balances to patients clearly.
• Maintain HIPAA-compliant documentation and data integrity.
• Utilize EMR and billing systems across multiple platforms.
• Ensure professional, empathetic patient interactions.

Skills

Verbal and written communication

Healthcare billing knowledge

Analytical problem-solving

Attention to detail

Customer service orientation

Team collaboration

Education

High school diploma or GED

Billing or healthcare education a plus

Tools

EMR systems

Office software

Job description

Five Star Solutions is seeking a Patient Billing Specialist to support patients with payment processing, billing education, insurance verification, and claims inquiries. You will handle payment plans and navigate billing systems with accuracy and empathy.

This remote role requires strong English communication, healthcare billing knowledge, and the ability to work across multiple EMR systems. Training is provided, with benefits starting after 60 days.