Remote Patient Billing & Insurance Specialist

Five Star Solutions; Davenport (IA); Remote; USD 17,000 - 24,000; Full time

Job summary

Five Star Solutions seeks a Patient Billing Specialist to support patients with payment processing, billing education, insurance verification, and claims inquiries. You will work remotely, handling payment plans and educating patients on billing concepts while adhering to HIPAA and security policies.

The role emphasizes empathetic, accurate service across EMR systems and multiple tools, with weekly hours and paid training. Strong communication and independent work are essential.

Qualifications

• Customer service or call center experience required.
• Healthcare billing, insurance, or claims experience strongly preferred.
• Payment processing or financial transaction experience preferred.
• High school diploma or GED required; additional billing or healthcare education a plus.

Responsibilities

• Process patient payments via phone and manage payment plans following guidelines.
• Explain claim notes and billing outcomes to patients; verify insurance data.
• Navigate multiple billing systems and maintain data accuracy; ensure privacy and security.

Skills

Customer service

Healthcare billing

Payment processing

Remote work

English proficiency

EMR systems

Education

High school diploma or GED

Tools

EMR software

Job description

Five Star Solutions seeks a Patient Billing Specialist to support patients with payment processing, billing education, insurance verification, and claims inquiries. You will work remotely, handling payment plans and educating patients on billing concepts while adhering to HIPAA and security policies.

The role emphasizes empathetic, accurate service across EMR systems and multiple tools, with weekly hours and paid training. Strong communication and independent work are essential.