Remote Patient Billing Specialist

Five Star Solutions; Boise (ID); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid training

Benefit eligible after probation

Job summary

Five Star Solutions seeks a Patient Billing Specialist to support patients with payments, billing education, insurance verification, and claims inquiries. You will work remotely, ensuring accurate processing, compliant handling, and empathetic service across multiple billing systems.

The role emphasizes understanding healthcare billing concepts, communicating clearly in English, and maintaining privacy and security standards while supporting patients and internal teams.

Qualifications

• Customer service or call center experience required.
• Healthcare billing, insurance, or claims experience strongly preferred.
• Payment processing or financial transaction experience preferred.
• High school diploma or GED required; additional billing or healthcare education a plus.
• Technical proficiency with EMR systems and standard computer applications.
• Ability to work independently in a remote or virtual environment.
• Must be able to speak, read, write, and understand English.
• Background check required in accordance with applicable laws.

Responsibilities

• Process patient payments via phone according to policies.
• Create and maintain patient payment plans.
• Explain claim notes, balances, and outcomes to patients.
• Verify and update insurance information in EMR.

Skills

Customer service

Healthcare billing knowledge

Attention to detail

Communication skills

Education

High school diploma or GED

Tools

EMR systems

Computer applications

Job description

Five Star Solutions seeks a Patient Billing Specialist to support patients with payments, billing education, insurance verification, and claims inquiries. You will work remotely, ensuring accurate processing, compliant handling, and empathetic service across multiple billing systems.

The role emphasizes understanding healthcare billing concepts, communicating clearly in English, and maintaining privacy and security standards while supporting patients and internal teams.