Remote Patient Billing Specialist

Five Star Solutions; Omaha (NE); Remote; USD 17,000 - 24,000; Full time

Job summary

Five Star Solutions is seeking a Patient Billing Specialist to support patient payments, billing education, insurance verification, and claims inquiries in a remote environment. You will navigate healthcare billing systems, process payments, set up payment plans, educate patients on billing concepts, and ensure HIPAA-compliant service with empathy and accuracy.

The role requires strong communication, attention to detail, and the ability to work independently in a virtual setting; training

Qualifications

• Strong verbal and written communication skills.
• Solid understanding of healthcare billing and insurance concepts.
• Ability to clearly explain complex billing information to patients.
• Organized, self-motivated and collaborative approach.
• Experience with EMR systems and basic computer applications.

Responsibilities

• Process patient payments via phone accurately.
• Create and maintain payment plans per guidelines.
• Explain claim notes, balances and outcomes to patients.
• Verify and update insurance information in the EMR.
• Educate patients on billing concepts like deductibles and copays.
• Adhere to HIPAA and privacy requirements.

Skills

Customer service

Healthcare billing

Payment processing

English proficiency

Independent remote work

Data accuracy

EMR familiarity

Communication skills

Problem solving

Education

High school diploma or GED

Tools

EMR systems

Standard office apps

Job description

Five Star Solutions is seeking a Patient Billing Specialist to support patient payments, billing education, insurance verification, and claims inquiries in a remote environment. You will navigate healthcare billing systems, process payments, set up payment plans, educate patients on billing concepts, and ensure HIPAA-compliant service with empathy and accuracy.

The role requires strong communication, attention to detail, and the ability to work independently in a virtual setting; training