Remote Patient Billing & Service Rep

Franciscan Health; United States; Remote; USD 16,000 - 20,000; Full time

Benefits offered by this job

Comprehensive benefits offerings

Job summary

Franciscan Health is hiring a Customer Service Representative to provide support from home. Responsibilities include answering calls, assessing patient needs, and documenting communications accurately.

This position requires at least a high school diploma or GED and a minimum of one year in customer service, with patient accounting experience preferred. Training occurs in-person for the first two weeks before transitioning to remote work.

Qualifications

• High School Diploma or GED is required.
• 1 year of customer service experience is needed.
• 3 years of patient accounting experience is preferred.

Responsibilities

• Answer incoming calls offering professional customer service.
• Assess patient needs and respond accordingly.
• Document all communications in the account system.

Skills

Clear communication skills

Customer service proficiency

Ability to manage accounts

Education

High School Diploma or GED

Job description

Franciscan Health is hiring a Customer Service Representative to provide support from home. Responsibilities include answering calls, assessing patient needs, and documenting communications accurately.

This position requires at least a high school diploma or GED and a minimum of one year in customer service, with patient accounting experience preferred. Training occurs in-person for the first two weeks before transitioning to remote work.