Remote Patient Financial Services Clerk

New Paradigm Staffing; Tallahassee (FL); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Fully remote

Intro role to financial counseling

Supportive and accessible leadership

Job summary

New Paradigm Staffing in the United States is seeking a friendly and detail-driven Patient Financial Services Clerk to support patients with billing questions and account updates. This role focuses on accurate financial records and direct interaction with patient accounts.

Responsibilities include updating billing information, answering basic questions, and directing more complex inquiries to senior teams. The position offers a fully remote setup and a supportive leadership environment.

Qualifications

• Excellent communication skills and a friendly, patient demeanor.
• Strong attention to detail and data entry accuracy.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Update patient billing information and correct inaccuracies.
• Answer basic financial questions with clarity and empathy.
• Direct complex inquiries to senior teams as needed.
• Prepare and organize account documentation for audits.
• Maintain privacy compliance and data security protocols.

Skills

Clear communication

Data entry accuracy

Friendly demeanor

Job description

We’re looking for a friendly and detail-driven Patient Financial Services Clerk to join New Paradigm Staffing, supporting patients with billing-related questions and account updates. This role is perfect for someone who enjoys working directly with patient accounts and helping ensure accurate financial records.

What You’ll Do

• Update patient billing information
• Answer basic financial questions
• Direct complex inquiries to senior teams
• Prepare account documentation
• Maintain privacy compliance

What We’re Looking For

• Clear communication skills
• Strong accuracy with data entry
• Friendly and professional demeanor

Why You’ll Love Working Here

• Fully remote
• Excellent intro role to financial counseling
• Supportive and accessible leadership