Remote Patient Billing & Collections Specialist

BBSS Beyond Blue; United States; Remote; USD 42,000 - 64,000; Full time

Job summary

Beyond Blue Corporation is seeking a Patient Financial Services Representative to manage moderate-complexity patient account activities. The role focuses on billing, follow-up, collections, and denials resolution to optimize reimbursement and reduce accounts receivable while ensuring data accuracy and regulatory compliance.

You will work remotely in South Carolina, collaborating with cross-functional teams to support financial objectives and improve workflow efficiency.

Qualifications

• High school diploma or equivalent.
• 2–3 years of experience in patient financial services or related field.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Provides expertise in billing, follow-up, collections, and/or denials resolution.
• Performs timely follow-up on outstanding claims and appeals.
• Reconciles patient balances and payer remittances to ensure accurate payments.
• Communicates estimates, statements, and complex balance questions professionally.
• Collaborates with coding, authorization, and utilization review teams to resolve gaps.
• Maintains compliance with HIPAA, FDCPA, and payer contract provisions.

Skills

Billing & Collections

Denials resolution

Accounts follow-up

Job description

Beyond Blue Corporation is seeking a Patient Financial Services Representative to manage moderate-complexity patient account activities. The role focuses on billing, follow-up, collections, and denials resolution to optimize reimbursement and reduce accounts receivable while ensuring data accuracy and regulatory compliance.

You will work remotely in South Carolina, collaborating with cross-functional teams to support financial objectives and improve workflow efficiency.