Remote Patient Billing & Account Specialist II

Mountain Region Support; Centennial (CO); Hybrid; USD 42,000 - 56,000; Full time

Job summary

CommonSpirit is seeking a Patient Account Representative II to resolve complex regulatory and commercial accounts, analyze EOBs, and manage credits and refunds, contributing to the organization's financial health.

This role requires strong analytical and problem-solving skills, meticulous attention to detail in financial reconciliation, and knowledge of billing regulations. Remote work up to 100% for Colorado residents, with on-site meetings at the Mineral campus in Centennial, CO when needed.

Qualifications

• High School Diploma or GED required.
• Two years of computer experience and strong customer service.
• Healthcare office experience and medical terminology preferred.

Responsibilities

• Review accounts to resolve regulatory and commercial issues.
• Research outstanding balances by coordinating with peers, vendors and patients.
• Collaborate with facility peers to resolve edits or obtain information for collections.
• Investigate issues to facilitate timely account resolution.
• Use problem-solving to coordinate with revenue management on billing issues.
• Generate letters to patients for COIs or to obtain additional details.

Skills

Analytical skills

Problem solving

Attention to detail

Customer service

Computer experience

Medical terminology

Education

High School Diploma/G.E.D.

Job description

CommonSpirit is seeking a Patient Account Representative II to resolve complex regulatory and commercial accounts, analyze EOBs, and manage credits and refunds, contributing to the organization's financial health.

This role requires strong analytical and problem-solving skills, meticulous attention to detail in financial reconciliation, and knowledge of billing regulations. Remote work up to 100% for Colorado residents, with on-site meetings at the Mineral campus in Centennial, CO when needed.