Remote Patient Billing & Collections Specialist

Cedars-Sinai; Clifton (TX); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Healthcare benefits

Generous time-off policy

403(b) retirement plan

Job summary

Cedars-Sinai is seeking a Patient Billing Specialist to provide patient relations support within the Patient Financial Services group. You will identify, analyze, and resolve inquiries, de-escalate issues, and follow up on accounts to ensure payment and resolution, working independently with strong analytic and prioritization skills.

The role emphasizes understanding payor contracts, billing policies, and cross-training in revenue cycle functions.

Qualifications

• High School Diploma/GED required.
• Associates degree preferred (finance, business, or health insurance).
• At least 1 year hospital or professional billing and/or collection experience with customer service and call center experience required.

Responsibilities

• Identifies, analyzes, resolves and responds to customer inquiries, concerns and issues.
• Follows up on accounts to ensure payment and resolution.
• Negotiates and documents payment plans within established policies.
• Achieves timely and accurate account collection for hospital and professional services.
• Researches and resolves inquiries and/or customer complaints to meet patient needs.

Skills

Customer service

De-escalation skills

Analytical thinking

Prioritization

Education

High School Diploma/GED

Associates degree in finance/health insurance

Job description

Cedars-Sinai is seeking a Patient Billing Specialist to provide patient relations support within the Patient Financial Services group. You will identify, analyze, and resolve inquiries, de-escalate issues, and follow up on accounts to ensure payment and resolution, working independently with strong analytic and prioritization skills.

The role emphasizes understanding payor contracts, billing policies, and cross-training in revenue cycle functions.