Remote Patient Billing & Account Specialist

Apria Healthcare LLC; North Carolina; Hybrid; USD 17,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Paid time off

401(k)

Flexible Spending

Life insurance

Disability insurance

Parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health, a provider of home-based healthcare services, seeks a remote US-based individual contributor to deliver patient-centric customer service and product information. You will support patients and providers with timely, clear communications to enhance care experiences.

Key duties include reviewing referrals, gathering insurance data, coordinating with field teams, and ensuring compliant documentation to drive prompt reimbursements.

Qualifications

• High school degree or equivalent required.
• 3–5 years of experience in healthcare or health insurance.
• Strong communication, collaboration and problem-solving abilities.

Responsibilities

• Support branches across a designated market and review patient accounts.
• Research and gather information to bill health insurance plans.
• Maintain collaborative relationships with field leadership, referrals and patients.
• Evaluate documentation to meet compliance criteria and standards.
• Follow up to achieve timely reimbursement.

Skills

Patient-Focused

Action-Oriented

Collaborative

Effective Communicator

Energetic & Passionate

Relationship Builder

Education

High school degree or equivalent

Tools

Access

Excel

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health, a provider of home-based healthcare services, seeks a remote US-based individual contributor to deliver patient-centric customer service and product information. You will support patients and providers with timely, clear communications to enhance care experiences.

Key duties include reviewing referrals, gathering insurance data, coordinating with field teams, and ensuring compliant documentation to drive prompt reimbursements.