Remote Patient Accounts Associate I - Revenue Cycle

Intermountain Healthcare Inc.; Salem (OR); Remote; USD 27,000 - 35,000; Full time

Job summary

Intermountain Healthcare Inc. seeks a Remote Billing Specialist to support back-end revenue cycle activities from a fully remote setting. The role emphasizes accurate payment postings, payer interactions, and timely account resolution.

Responsibilities include researching postings, initiating payer refunds, and navigating payer portals, with strong written and verbal communication demanded. Video screens and potential onsite interviews may be required.

Qualifications

• High School Diploma or equivalent (GED) required
• 1 year of experience in hospital or physician back-end revenue cycle (Payment Posting, Billing, Follow-Up, Collections) required
• Knowledge of Medicaid and Medicare billing regulations required

Responsibilities

• Identifies appropriate payment details and saves back-up as appropriate.
• Researches, validates and makes adjustments to payment postings. Follows up in accordance with procedures and policies with an overall goal of account resolution.
• Initiates payer recoupments, payer refunds, and patients refunds where applicable. Follows up in accordance with procedures and policies with an overall goal of account resolution.
• Able to navigate various payer claim portals and understand payer functionality.
• Interacting with others by effectively communicating both orally and in writing.
• Operate computers and other office equipment, as well as various computer software’s.
• See and read computer monitors and documents in English.

Job description

Intermountain Healthcare Inc. seeks a Remote Billing Specialist to support back-end revenue cycle activities from a fully remote setting. The role emphasizes accurate payment postings, payer interactions, and timely account resolution.

Responsibilities include researching postings, initiating payer refunds, and navigating payer portals, with strong written and verbal communication demanded. Video screens and potential onsite interviews may be required.