Remote Patient Account Associate I

Intermountain Healthcare Inc.; Broomfield (CO); Remote; USD 26,000 - 34,000; Full time

Job summary

Intermountain Health is hiring for a full-time, fully remote Revenue Cycle Specialist. This role focuses on payment postings, research and resolution of complex accounts, and navigating payer portals to ensure accurate postings and timely adjustments.

Video interviews via Teams are required for remote screening. The position requires a high school diploma, 1 year in hospital revenue cycle, Medicaid/Medicare knowledge, and strong written and verbal communication.

Qualifications

• High School Diploma or GED required.
• 1 year in hospital/physician back-end revenue cycle (Payment Posting, Billing, Follow-Up, Collections) required.
• Knowledge of Medicaid and Medicare billing regulations required.

Responsibilities

• Identifies appropriate payment details and saves back-up as appropriate.
• Researches, validates and makes adjustments to payment postings. Follows up in accordance with procedures and policies with an overall goal of account resolution.
• Initiates payer recoupments, payer refunds, and patients refunds where applicable. Follows up in accordance with procedures and policies with an overall goal of account resolution.
• Able to navigate various payer claim portals and understand payer functionality.
• Interacting with others by effectively communicating both orally and in writing.
• Operate computers and other office equipment, as well as various computer software.
• See and read computer monitors and documents in English.

Skills

Payment Posting

Billing

Follow-Up

Collections

Coordination of Benefits

EOB

Medical Terminology

Payment Handling

Written Communication

HIPAA Regulations

Education

High School Diploma or GED

Job description

Intermountain Health is hiring for a full-time, fully remote Revenue Cycle Specialist. This role focuses on payment postings, research and resolution of complex accounts, and navigating payer portals to ensure accurate postings and timely adjustments.

Video interviews via Teams are required for remote screening. The position requires a high school diploma, 1 year in hospital revenue cycle, Medicaid/Medicare knowledge, and strong written and verbal communication.