Remote Patient Accounts Associate I

Intermountain Healthcare Inc.; Madison (WI); Remote; USD 27,000 - 35,000; Full time

Benefits offered by this job

Remote work

Benefits package

Job summary

Intermountain Health is seeking a remote Revenue Cycle Associate to support back-end processes and payment postings. The role emphasizes accuracy, timely follow-up, and clear communication with payers and patients from a fully remote location.

The position requires at least 1 year in hospital or physician revenue cycle, familiarity with Medicaid/Medicare billing, and strong terminology knowledge. Remote work is primary, with video interviews via Teams as part of the process.

Qualifications

• High School Diploma or equivalent is required.
• 1 year of experience in hospital or physician back-end revenue cycle (Payment Posting, Billing, Follow-Up, Collections) required.
• Knowledge of Medicaid and Medicare billing regulations required.

Responsibilities

• Identifies appropriate payment details and saves back-up as appropriate.
• Researches, validates and makes adjustments to payment postings. Follows up in accordance with procedures and policies with an overall goal of account resolution.
• Initiates payer recoupments, payer refunds, and patients refunds where applicable.
• Able to navigate various payer claim portals and understand payer functionality.
• Interacting with others by effectively communicating both orally and in writing.
• Operate computers and other office equipment, as well as various computer software’s.
• See and read computer monitors and documents in English.

Skills

Payment handling

Researching claim cycle

Coordination of Benefits

Understanding EOB

Medical terminology

Effective written and verbal commun.

HIPAA Regulations

Time management

Computer literacy

Recognizing true overpayments

Education

High School Diploma or equivalent

Tools

Microsoft Teams

Job description

Intermountain Health is seeking a remote Revenue Cycle Associate to support back-end processes and payment postings. The role emphasizes accuracy, timely follow-up, and clear communication with payers and patients from a fully remote location.

The position requires at least 1 year in hospital or physician revenue cycle, familiarity with Medicaid/Medicare billing, and strong terminology knowledge. Remote work is primary, with video interviews via Teams as part of the process.