Remote Patient Account Specialist Tier 1

Intermountain Healthcare Inc.; Lansing (MI); Remote; USD 27,000 - 35,000; Full time

Benefits offered by this job

Benefits package

PEAK program

Teams video interviews

Job summary

Intermountain Health seeks a Revenue Cycle Specialist to support payment posting, follow-up, and resolution of payer issues in a fully remote capacity. You will identify payment details, research claims, and coordinate refunds or recoupments with strong communication and HIPAA compliance.

The role requires familiarity with Medicaid/Medicare regulations, robust computer skills, and the ability to work at Peaks Regional Office if needed. Remote interviews via Teams are used in the process.

Qualifications

• High School Diploma or GED required.
• One (1) year of experience in hospital or physician back-end revenue cycle (Payment Posting, Billing, Follow-Up, Collections) required.
• Knowledge of Medicaid and Medicare billing regulations required.

Responsibilities

• Identifies appropriate payment details and saves back-up as appropriate.
• Researches, validates and makes adjustments to payment postings. Follows up in accordance with procedures and policies with an overall goal of account resolution.
• Initiates payer recoupments, payer refunds, and patients refunds where applicable. Follows up in accordance with procedures and policies with an overall goal of account resolution.
• Able to navigate various payer claim portals and understand payer functionality.
• Interacting with others by effectively communicating both orally and in writing.
• Operate computers and other office equipment, as well as various computer software’s.
• See and read computer monitors and documents in English.

Skills

Payment posting

Researching claim cycle

Coordination of Benefits

EOB

Medical Terminology

Payment Handling

Communication

Computer Literacy

Time Management

HIPAA Regulations

Education

High School Diploma or GED

Job description

Intermountain Health seeks a Revenue Cycle Specialist to support payment posting, follow-up, and resolution of payer issues in a fully remote capacity. You will identify payment details, research claims, and coordinate refunds or recoupments with strong communication and HIPAA compliance.

The role requires familiarity with Medicaid/Medicare regulations, robust computer skills, and the ability to work at Peaks Regional Office if needed. Remote interviews via Teams are used in the process.