Patient Care Relationship Specialist

Accendra Health, Inc.; Lawrenceville (GA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) Plan

Flexible Spending Accounts

Life insurance

Short- and long-term disability

Parental leave

Domestic partner benefits

Job summary

Accendra Health, Inc. is seeking a flexible teammate to manage home healthcare equipment deliveries and patient accounts. You will ensure patients receive the right equipment and support, acting as the primary contact for accounts and referrals.

You will coordinate documentation, scheduling, and billing while promoting Accendra Health’s products and services. The role emphasizes problem solving, communication, and relationship development.

Qualifications

• High School diploma required.
• At least 2 years of related experience in a home healthcare or supply setting.
• Ability to build strong internal and external relationships.

Responsibilities

• Serve as single point of contact for accounts and patients.
• Respond to needs and complaints promptly and professionally.
• Coordinate order setup, scheduling, and billing with the team.
• Promote company products and services during visits.
• Assist in documentation, referrals, and transition processes.

Skills

Business Acumen

Problem Solving

Communication

Professional Credibility

Education

High School diploma

Tools

MS Office

Access

Excel

Job description

Accendra Health, Inc. is seeking a flexible teammate to manage home healthcare equipment deliveries and patient accounts. You will ensure patients receive the right equipment and support, acting as the primary contact for accounts and referrals.

You will coordinate documentation, scheduling, and billing while promoting Accendra Health’s products and services. The role emphasizes problem solving, communication, and relationship development.