Remote Patient Access Scheduler for Healthcare

Ovation Healthcare; United States; Remote; USD 37,000 - 56,000; Full time

Benefits offered by this job

Comprehensive health and wellness bene

HSA with employer contributions

Wellness platform with premium incenti

Employee assistance support

Paid time off & company holidays

401(k) plan with company match

Professional development opportunities

Company issued equipment

Job summary

Ovation Healthcare is seeking a Patient Access Scheduler for a 100% remote role in the United States. The position focuses on scheduling hospital outpatient services, ensuring accurate patient data, and providing exceptional customer service in a fast-paced environment.

The ideal candidate will understand medical terminology, perform insurance verifications, and navigate EMR and hospital scheduling software with accuracy. Strong communication and confidentiality are essential to success.

Qualifications

• Knowledge of medical terminology and insurance verification.
• Strong customer service and communication skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in electronic medical records (EMR) and hospital scheduling software

Responsibilities

• Schedule hospital outpatient services, including imaging, tests, therapy sessions, and other procedures.
• Confirm necessary authorizations for hospital outpatient procedures.
• Update demographic and insurance information in the hospital’s system.
• Communicate appointment details and preparation instructions to patients.
• Handle patient inquiries, reschedule appointments, and manage cancellations professionally.
• Work closely with hospital departments, including radiology, cardiology, and surgical services, to ensure seamless scheduling processes.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Utilize hospital scheduling software and electronic health records (EHR) efficiently.

Skills

Medical terminology

Insurance verification

Customer service

Communication

multitask

EMR proficiency

Scheduling software

Education

High school diploma

Associate’s degree in healthcare administration

Tools

EMR systems

Scheduling software

Job description

Ovation Healthcare is seeking a Patient Access Scheduler for a 100% remote role in the United States. The position focuses on scheduling hospital outpatient services, ensuring accurate patient data, and providing exceptional customer service in a fast-paced environment.

The ideal candidate will understand medical terminology, perform insurance verifications, and navigate EMR and hospital scheduling software with accuracy. Strong communication and confidentiality are essential to success.