Remote Patient Access & Scheduling Specialist

Florida Cancer Specialists & Research Institute; Florida; Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Tuition reimbursement

401-K match

Pet insurance

Legal insurance

Job summary

Florida Cancer Specialists & Research Institute is seeking a Patient Contact Center professional to support scheduling for clinics, radiology, and testing. The role involves inbound/outbound calls, patient data verification, and ensuring accurate insurance information within compliant processes.

The candidate should have a high school diploma or equivalent and 1+ year of health care or customer service experience. A call center background is preferred and familiarity with EHR systems is a plus.

Qualifications

• High school graduate or equivalent.
• 1+ year of health care experience preferred.
• Previous customer service experience.

Responsibilities

• Schedules patients for medical office/testing/radiology visits.
• Handles inbound and outbound calls for multiple clinics and routes to appropriate practices.
• Verifies patient data and insurance information for accurate billing.
• Follows policies and maintains patient confidentiality and compliant documentation.

Skills

Customer service

Call center

Interpersonal skills

Verbal communication

Education

High school diploma or equivalent

Previous customer service experience

Job description

Florida Cancer Specialists & Research Institute is seeking a Patient Contact Center professional to support scheduling for clinics, radiology, and testing. The role involves inbound/outbound calls, patient data verification, and ensuring accurate insurance information within compliant processes.

The candidate should have a high school diploma or equivalent and 1+ year of health care or customer service experience. A call center background is preferred and familiarity with EHR systems is a plus.