Patient Access & Scheduling Specialist

Cancer Center of South Florida PLLC; West Palm Beach (FL); On-site; USD 37,000 - 48,000; Full time

Job summary

Cancer Center of South Florida PLLC is seeking a Patient Scheduler to manage incoming and outgoing calls and efficiently schedule appointments for an assigned patient population in an outpatient setting.

The role includes receptionist duties, clerical support, record-keeping, and coordinating with billing and insurance to ensure patient access and quality care. A healthcare background and EPIC experience are preferred.

Qualifications

• High school diploma or equivalent.
• 1–2 years of healthcare/medical office experience.
• Experience with EMR systems (Epic preferred).
• Experience in patient registration or front office is a plus.

Responsibilities

• Register, schedule, and reschedule appointments for the assigned patient population.
• Coordinate patient referrals to ensure comprehensive care.
• Confirm daily appointments to prevent scheduling conflicts.
• Prepare medical records for each visit and keep records up to date.
• Answer and triage calls; handle inquiries and scheduling requests.
• Update provider contacts and ensure smooth operations.
• Review incoming correspondence and route to appropriate staff.
• Enter patient data and appointment details into the system daily.
• Perform general administrative duties: phones, faxing, filing, email.
• Support clinic operations by handling cancellations and coordinating with billing and insurance.

Skills

Patient registration

Insurance verification

HIPAA compliance

EPIC EMR

Front desk coordination

Data entry

Education

High school diploma or equivalent

Tools

EPIC

Job description

Cancer Center of South Florida PLLC is seeking a Patient Scheduler to manage incoming and outgoing calls and efficiently schedule appointments for an assigned patient population in an outpatient setting.

The role includes receptionist duties, clerical support, record-keeping, and coordinating with billing and insurance to ensure patient access and quality care. A healthcare background and EPIC experience are preferred.