Remote Patient Access & Scheduling Specialist

Essentia Health; Duluth (MN); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan with employer contribution

Tuition reimbursement

Flexible scheduling

Paid time off

Job summary

Essentia Health - Duluth Clinic is seeking a Patient Access Representative to greet patients, collect demographics and financial information, and complete registration for care and billing. You will handle co-pays, schedule follow-ups, and provide cost estimates and itineraries for upcoming appointments, serving as a liaison between patients and the care team.

Experience in patient access or scheduling is preferred; strong customer service, accuracy, and communication are essential.

Qualifications

• Interviews patients to obtain complete demographic details, financial information, and health data for accurate registration and billing.
• Collects insurance information and updates medical records as needed to ensure accurate care and revenue.
• Answers calls, schedules appointments, and assists with cost estimates and itineraries for visits.

Responsibilities

• Interviews patients to obtain complete demographic details and financial information.
• Obtains copies of insurance cards and updates patient information in the medical record.
• Performs point of service data collection, including co-pays and deposits.
• Answers phone calls and schedules appointments; refers to clinical team as needed.

Skills

Patient registration

Customer service

Scheduling

Education

Patient Access Certification

Job description

Essentia Health - Duluth Clinic is seeking a Patient Access Representative to greet patients, collect demographics and financial information, and complete registration for care and billing. You will handle co-pays, schedule follow-ups, and provide cost estimates and itineraries for upcoming appointments, serving as a liaison between patients and the care team.

Experience in patient access or scheduling is preferred; strong customer service, accuracy, and communication are essential.