Remote Patient Access Scheduler (PRN)

Intermountain Healthcare Inc.; Carson City (NV); Remote; USD 27,000 - 35,000; Part time

Job summary

Intermountain Health in Colorado is seeking a part-time, PRN Scheduling Clerk to pre-register patients for appointments and procedures across multiple departments. You will handle high call volumes, verify insurance, and input data accurately while using multiple scheduling systems.

This position offers flexible work options where approved, with video screens via Microsoft Teams for interviews; remote or onsite expectations may apply.

Qualifications

• High school diploma or equivalent OR (4) years of revenue cycle experience.
• Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.

Responsibilities

• Schedules and pre-registers patients for appointments and procedures.
• Transcribe external orders from Physican.
• Handle high call volumes for multiple locations and departments.
• Utilize multiple systems to perform all scheduling functions as needed.
• Provide patients with preparation and location information.
• Correctly collecting and inputting patient data into the system.
• Validating patient insurance and explaining benefits as needed.
• Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties.
• Acting as a mentor for new hires as needed.
• Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
• Performs other duties as assigned.

Skills

Customer Service

Insurance Knowledge

Computer Skills

Phone Experience

Typing 30+ WPM

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Complex Problem Solving

Job description

Intermountain Health in Colorado is seeking a part-time, PRN Scheduling Clerk to pre-register patients for appointments and procedures across multiple departments. You will handle high call volumes, verify insurance, and input data accurately while using multiple scheduling systems.

This position offers flexible work options where approved, with video screens via Microsoft Teams for interviews; remote or onsite expectations may apply.