Remote Central Scheduler – Patient Access (PRN)

Intermountain Healthcare Inc.; Dover (DE); Remote; USD 27,000 - 35,000; Part time

Job summary

Intermountain Health is seeking a PRN Scheduling Specialist to pre-register patients for appointments across multiple locations. This role requires handling high call volumes, verifying insurance, and accurately inputting data.

The position supports flexible work options and may include remote work; candidates must meet minimum revenue cycle or contact center experience and have strong computer skills.

Qualifications

• High school diploma or equivalent; 2+ years revenue cycle or contact center experience.
• Excellent communication and computer skills.
• Comfort with handling high call volumes and scheduling tasks.

Responsibilities

• Schedule and pre-register patients for appointments and procedures.
• Transcribe external orders and manage inputs across multiple systems.
• Handle high call volumes for multiple locations and departments.
• Input patient data accurately and verify insurance details.
• Provide patients with preparation and location information and assist with questions.
• Mentor new hires as needed and uphold service standards.

Skills

Customer Service Etiquette

Basic Medical Insurance Knowledge

Intermediate Computer Knowledge

Multi-Channel Phone Experience

Typing 30+ WPM

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Complex Problem Solving

Education

High school diploma or equivalent

2+ years revenue cycle or 2+ years contact center experience

Job description

Intermountain Health is seeking a PRN Scheduling Specialist to pre-register patients for appointments across multiple locations. This role requires handling high call volumes, verifying insurance, and accurately inputting data.

The position supports flexible work options and may include remote work; candidates must meet minimum revenue cycle or contact center experience and have strong computer skills.