Remote Patient Access & Registration Specialist

Cooper University Health Care; United States; Remote; USD 25,000 - 40,000; Full time

Job summary

Cooper University Health Care is seeking a Patient Registration Clerk for remote work to greet patients, complete full registration, verify demographics and insurance, and coordinate appointments across the care continuum.

Responsibilities include collecting co-pays, reconciling the cash drawer, handling front desk duties, and performing outreach via MyChart messaging and calls. Excellent communication and multitasking are required.

Qualifications

• Proficiency in patient registration, scheduling, and insurance pre-certifications/authorizations.
• Experience with referrals and coordinating with care teams is preferred.
• Strong customer service, communication, and teamwork skills are essential.

Responsibilities

• Greet patients and guests using AIDET, perform full registration, and validate demographics and insurance information.
• Collect co-pays and reconcile cash drawer; handle front desk communications and medical record documentation.
• Schedule appointments across the healthcare continuum, including follow-ups and test referrals.
• Perform outreach via MyChart messaging, phone calls, and reminders; maintain timely documentation in the medical record.
• Coordinate with multidisciplinary teams and adapt to varying patient volumes and shifts.

Skills

Registration proficiency

Scheduling

Insurance pre-certifications

Authorizations

Referrals

Customer service

Education

High School Diploma or equivalent

Tools

Epic

Job description

Cooper University Health Care is seeking a Patient Registration Clerk for remote work to greet patients, complete full registration, verify demographics and insurance, and coordinate appointments across the care continuum.

Responsibilities include collecting co-pays, reconciling the cash drawer, handling front desk duties, and performing outreach via MyChart messaging and calls. Excellent communication and multitasking are required.