Remote Patient Access Liaison - Reimbursement Navigator

Amgen; Minneapolis (MN); On-site; USD 158,000 - 222,000; Full time

Benefits offered by this job

Retirement plan

Stock incentives

Bonus program

Remote work options

Job summary

Amgen is seeking a Patient Access Liaison to support access and reimbursement for infused and specialty therapies across payer pathways. This field-based role partners with Market Access, Medical Affairs and Site of Care teams to streamline coverage, prior authorizations, and patient education.

You will engage with patients, caregivers, and providers by phone, virtual, and in person, while ensuring HIPAA compliance and accurate documentation.

Qualifications

• Basic Qualifications include Doctorate/Master/Bachelor/Associate/High School with related experience in patient services and/or access and reimbursement.
• Preferred Qualifications cover experience with buy-and-bill or infused therapies, rare disease/background in nursing or allied health, and strong knowledge of reimbursement processes.

Responsibilities

• Provide patient access and reimbursement support for infused and specialty therapies.
• Assist patients, caregivers, and healthcare providers with insurance benefits and prior authorization.
• Educate on coding, billing, and reimbursement considerations.
• Engage patients and caregivers via phone, virtual, and in-person interactions.

Skills

Communication skills

Cross-functional collaboration

Analytical/problem solving

Access and reimbursement knowledge

Prior authorization processes

Coding and billing awareness

Education

Doctorate degree

Master’s degree

Bachelor’s degree

Associate’s degree

High school diploma

Tools

CRM

Microsoft Office

AI tools

Job description

Amgen is seeking a Patient Access Liaison to support access and reimbursement for infused and specialty therapies across payer pathways. This field-based role partners with Market Access, Medical Affairs and Site of Care teams to streamline coverage, prior authorizations, and patient education.

You will engage with patients, caregivers, and providers by phone, virtual, and in person, while ensuring HIPAA compliance and accurate documentation.