Field Patient Access & Reimbursement Specialist

Amgen Inc.; Seattle (WA); Hybrid; USD 158,000 - 222,000; Full time

Benefits offered by this job

Retirement plan

Medical, dental and vision coverage

Life and disability insurance

Flexible spending accounts

Annual bonus program

Remote work options

Job summary

Amgen Inc. is seeking a Patient Access Liaison to support coverage navigation for infused and specialty therapies across the Northwest region. You will educate patients and providers on reimbursement, assist with prior authorizations, and help resolve access barriers while partnering with internal teams.

The role focuses on timely access to therapy, working in a field-based environment with strong cross-functional collaboration and a commitment to HIPAA compliance.

Qualifications

• Basic Qualifications - Level 5 Doctorate degree OR Master’s degree and 2 years of patient services and/or access and reimbursement experience OR Bachelor’s degree and 4 years of patient services and/or access and reimbursement experience OR Associate’s degree and 8 years of patient services and/or access and reimbursement experience
• Basic Qualifications - Level 6 Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience OR Master's degree and 4 years of patient services, and/or access and reimbursement, experience OR Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience
• Experience supporting buy-and-bill or infused pharmaceutical therapies and knowledge of HIPAA/GxP is preferred

Responsibilities

• Serve as a field-based resource on patient access and reimbursement for therapies.
• Educate patients, caregivers, and providers on coverage and prior authorization requirements.
• Assist on reimbursement questions, appeals, and denied claims.
• Collaborate with Market Access, Medical Affairs, Advocacy, and Site of Care teams.

Skills

Patient access experience

Healthcare payer knowledge

Communication skills

Cross-functional collaboration

Travel up to 50%

Education

Doctorate degree

Master’s degree

Bachelor’s degree

Associate’s degree

High school diploma

Tools

Microsoft Office

CRM software

AI systems

Job description

Amgen Inc. is seeking a Patient Access Liaison to support coverage navigation for infused and specialty therapies across the Northwest region. You will educate patients and providers on reimbursement, assist with prior authorizations, and help resolve access barriers while partnering with internal teams.

The role focuses on timely access to therapy, working in a field-based environment with strong cross-functional collaboration and a commitment to HIPAA compliance.