Senior Patient Access & Reimbursement Lead (Remote)

Amgen; Jacksonville (FL); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Flexible spending accounts

Remote work options

Bonuses

Job summary

Amgen Inc. is seeking a Patient Access Liaison to support patients, caregivers, and healthcare providers with insurance coverage and reimbursement pathways for Amgen therapies.

This field‑based role works with Market Access, Medical Affairs, Advocacy, and Site of Care teams to address prior authorizations and coverage questions. The role focuses on ensuring timely access to therapy and educating stakeholders about co‑pay programs, patient resources, and billing considerations, while maintaining

Qualifications

• Experience supporting buy‑and‑bill or infused pharmaceutical therapies.
• Understanding of reimbursement processes including prior authorization, appeals, and denied claims management.
• HIPAA guidelines and FDA regulatory requirements knowledge.
• Strong analytical and problem‑solving skills.

Responsibilities

• Serve as a resource on patient access and reimbursement for infused and specialty therapies.
• Assist patients, caregivers, and healthcare providers in navigating insurance benefits, prior authorization requirements, and reimbursement processes.
• Support healthcare providers and infusion centers in navigating reimbursement questions related to patient cases.
• Escalate complex or systemic reimbursement issues to appropriate internal stakeholders.

Skills

analytical skills

communication skills

stakeholder engagement

problem solving

Education

Doctorate degree

Master’s degree in a relevant field

Bachelor’s degree in a relevant field

Tools

Microsoft Office

CRM tools

Job description

Amgen Inc. is seeking a Patient Access Liaison to support patients, caregivers, and healthcare providers with insurance coverage and reimbursement pathways for Amgen therapies.

This field‑based role works with Market Access, Medical Affairs, Advocacy, and Site of Care teams to address prior authorizations and coverage questions. The role focuses on ensuring timely access to therapy and educating stakeholders about co‑pay programs, patient resources, and billing considerations, while maintaining