Field Patient Access & Reimbursement Liaison

Amgen Inc.; Minneapolis (MN); Hybrid; USD 158,000 - 222,000; Full time

Benefits offered by this job

Total Rewards Plan

Flexible work arrangements

Annual bonus program

Job summary

Amgen seeks a field-based Patient Access Liaison to support patients, caregivers, and providers with insurance coverage, prior authorizations, and reimbursement pathways for Amgen therapies.

You will work across Market Access and Medical Affairs to ensure timely access, educate stakeholders, and resolve access barriers while adhering to HIPAA and compliance guidelines. Travel up to 50% is expected in this role.

Qualifications

• Field-based patient access and reimbursement experience.
• Understanding of payer requirements, prior authorization, and coverage basics.
• Knowledge of coding, billing considerations, and patient assistance programs.

Responsibilities

• Serve as a resource on patient access and reimbursement for infused and specialty therapies.
• Educate patients, caregivers, and providers on coverage requirements and prior authorization steps.
• Educate physician offices and sites of care on therapy coverage pathways and reimbursement processes.
• Investigate access challenges and escalate complex issues to internal stakeholders.
• Collaborate with Market Access, Medical Affairs, Advocacy, Case Managers, and Site of Care teams.

Skills

Patient access experience

Reimbursement knowledge

Cross-functional collaboration

HIPAA compliance

Education

Doctorate degree

Master’s degree

Bachelor’s degree

Tools

Microsoft Office

CRM systems

Internal systems

Job description

Amgen seeks a field-based Patient Access Liaison to support patients, caregivers, and providers with insurance coverage, prior authorizations, and reimbursement pathways for Amgen therapies.

You will work across Market Access and Medical Affairs to ensure timely access, educate stakeholders, and resolve access barriers while adhering to HIPAA and compliance guidelines. Travel up to 50% is expected in this role.